Privacy Policy / 隐私政策
Effective Date / 生效日期: August 7, 2026 / 2026年8月7日
Privacy Policy
Guangdong Liyin Acoustics Technology Co., Ltd. (“Leeyin Acoustic,” “Leeyin,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://leeyinacoustic.com/, submit an inquiry, request a quotation or sample, communicate with us by email or WhatsApp, or otherwise interact with our business.
This website is intended primarily for business customers, including architects, designers, contractors, distributors, purchasing teams, project owners, and other commercial partners. By using the website or providing information to us, you acknowledge that your information will be handled as described in this Privacy Policy.
1. Who We Are
Company: Guangdong Liyin Acoustics Technology Co., Ltd.
Address: Room 401, Libao Decoration Center, No. 277 Baogang Road, Haizhu District, Guangzhou, China
Email: sales@leeyinacoustic.com
Telephone / WhatsApp: +86 185 6553 6590
For purposes of applicable data protection law, we generally act as the organization responsible for deciding how and why personal information collected through this website is processed.
2. Information We Collect
2.1 Information You Provide
Depending on how you communicate with us, we may collect:
- Your name, company name, job title, country, or region;
- Your email address, telephone number, and WhatsApp number;
- Product interests, requested specifications, purchase quantity, quotation details, sample requirements, and delivery or shipping address;
- Project information, including the project address, intended application, schedule, technical requirements, and installation information;
- Messages and other information included in inquiries or correspondence;
- Files you upload or send to us, such as design files, drawings, specifications, company documents, project materials, and photographs; and
- Records of our communications and business relationship with you.
Please provide only information that is relevant to your inquiry. Do not send sensitive personal information, passwords, financial account credentials, or confidential information belonging to another person unless it is necessary, authorized, and appropriate for the project.
2.2 Information Collected Automatically
When you use our website, our server and approved service providers may automatically collect technical and usage information, such as:
- Internet Protocol (IP) address;
- Browser type, device type, operating system, and language settings;
- Referring page, pages viewed, links clicked, and date and time of access;
- Approximate location inferred from your IP address;
- Cookie identifiers and similar online identifiers; and
- Security, diagnostic, error, and anti-spam data.
2.3 Information Received from Business Contacts
In a business context, your employer, colleague, distributor, project partner, or another authorized contact may provide us with your business contact information or include you in project communications. We use that information only for the relevant business purpose and as otherwise permitted by applicable law.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and communicate about products, projects, samples, and quotations;
- Evaluate project requirements and recommend appropriate acoustic products or solutions;
- Prepare samples, drawings, specifications, quotations, contracts, and related documentation;
- Arrange production, quality control, packaging, shipping, customs support, and delivery;
- Provide customer service, technical assistance, and after-sales support;
- Manage customer and project records in our customer relationship management system;
- Improve our website, products, communications, and business operations;
- Measure website use and, where permitted, evaluate the effectiveness of our marketing;
- Prevent spam, fraud, misuse, security incidents, and other harmful or unlawful activity;
- Comply with legal, accounting, tax, customs, regulatory, and contractual obligations;
- Establish, exercise, or defend legal claims; and
- Send product updates, exhibition invitations, company news, or other marketing communications as described below.
4. Business and Marketing Communications
We may follow up on an inquiry by email, telephone, or WhatsApp and may send relevant product information, exhibition invitations, or promotional messages when permitted by applicable law. Where the law requires consent for a particular type of marketing communication, we will request that consent.
You may opt out of marketing communications at any time by using the unsubscribe method provided in the message, replying with an unsubscribe request, or emailing sales@leeyinacoustic.com. We will stop the relevant marketing communications and may retain limited contact information on a suppression list so that we can continue to respect your preference.
Opting out of marketing does not prevent us from sending necessary messages relating to an active inquiry, quotation, order, shipment, warranty, customer service request, or other business relationship.
5. Cookies and Similar Technologies
We use or may introduce cookies and similar technologies to operate the website, remember preferences, protect forms, prevent spam, understand website performance, measure visitor activity, and support advertising or marketing activities.
These technologies may include:
- Strictly necessary technologies required for website operation, security, forms, and network management;
- Functional technologies that remember settings or improve website features;
- Analytics technologies that help us understand how visitors use the website; and
- Advertising or marketing technologies that help measure campaigns or provide more relevant communications.
Where required, non-essential analytics or marketing technologies will be activated only after you make a choice through our cookie consent tool. You can also control or delete cookies through your browser settings. Blocking certain cookies may affect some website features.
6. How We Share Personal Information
We do not sell or rent personal information. We may disclose information only when reasonably necessary to the following categories of recipients:
- Our authorized employees, sales representatives, and affiliated business teams on a need-to-know basis;
- Website hosting, cloud storage, cybersecurity, website maintenance, email, communications, and customer relationship management providers;
- Analytics, advertising, or marketing service providers when those services are activated and legally permitted;
- Suppliers, testing organizations, sample providers, production partners, and quality-control providers involved in fulfilling a request;
- Freight forwarders, carriers, logistics providers, customs agents, insurers, and delivery partners;
- Professional advisers, including legal, accounting, audit, and compliance advisers;
- Government, regulatory, customs, tax, law-enforcement, judicial, or other competent authorities when disclosure is required or permitted by law; and
- A buyer, investor, or successor in connection with a proposed or completed merger, acquisition, financing, restructuring, or transfer of all or part of our business, subject to appropriate confidentiality measures.
Service providers may process information only for the services they provide to us or as otherwise permitted by law. We take reasonable steps to require appropriate confidentiality, security, and data-protection commitments.
7. International Data Transfers
Leeyin Acoustic is located in China and serves customers in multiple countries. Information collected from visitors and business contacts outside China may be transferred to, stored in, and processed in China through our customer relationship management system and by our authorized personnel. Some service providers may also process information in other countries where they operate.
Data-protection rules may differ between countries. Where applicable law requires additional safeguards, notices, contractual measures, or consent for an international transfer, we will take reasonable steps to implement the required measures.
8. Data Retention
We generally retain inquiry, contact, project, and customer information for up to 24 months after the last meaningful interaction or completion of the purpose for which it was collected.
Uploaded design files, company documents, project addresses, photographs, and similar materials are generally retained for no longer than 24 months unless they form part of an active quotation, contract, production order, warranty, dispute, or continuing customer relationship.
We may retain certain information for a longer period when reasonably necessary to comply with legal, tax, customs, accounting, warranty, contractual, recordkeeping, or dispute-resolution obligations. We may also retain limited suppression-list information for as long as needed to respect a marketing opt-out.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely isolate it.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. These measures may include access controls, secure connections, account protections, backups, system monitoring, and restrictions on access to project files.
No website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when sending confidential project documents and for ensuring that you are authorized to provide all information contained in uploaded files.
10. Your Privacy Rights and Choices
Subject to applicable law and relevant exceptions, you may request to:
- Know whether we process your personal information and obtain access to it;
- Correct inaccurate or incomplete information;
- Delete personal information that is no longer required;
- Withdraw consent where processing is based on consent;
- Object to or opt out of direct marketing;
- Restrict certain processing;
- Receive a copy of information you provided in a commonly used format, where applicable; and
- Submit a complaint to an appropriate data-protection or regulatory authority.
To make a request, email sales@leeyinacoustic.com with the subject line “Privacy Request.” Please describe your request and the information or interaction concerned. To protect personal information, we may ask you to verify your identity or authority before completing the request.
These rights are not absolute. We may retain or continue to process information when required or permitted for legal obligations, contractual performance, security, fraud prevention, recordkeeping, or the establishment, exercise, or defense of legal claims. We will explain our response where required by applicable law.
11. Third-Party Websites and Communication Platforms
Our website may link to WhatsApp, social media platforms, mapping services, video platforms, or other third-party websites. When you use those services, the third party may independently collect and process information under its own privacy policy and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control.
12. No Automated Decisions with Legal or Similar Effects
We do not currently use information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects for individuals.
13. Children’s Privacy
This website is intended for business users and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices, technologies, or legal obligations. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through an additional notice where appropriate.
15. Contact Us
If you have questions, concerns, or requests concerning this Privacy Policy or our handling of personal information, contact:
Guangdong Liyin Acoustics Technology Co., Ltd.
Room 401, Libao Decoration Center
No. 277 Baogang Road, Haizhu District
Guangzhou, China
Email: sales@leeyinacoustic.com
Telephone / WhatsApp: +86 185 6553 6590
隐私政策
Guangdong Liyin Acoustics Technology Co., Ltd.（以下简称“Leeyin Acoustic”“Leeyin”“我们”或“本公司”）重视您的隐私。本隐私政策说明，当您访问 https://leeyinacoustic.com/、提交询盘、申请报价或样品、通过电子邮件或 WhatsApp 与我们联系，或以其他方式与我们的业务进行互动时，我们如何收集、使用、保存、披露和保护个人信息。
本网站主要面向企业客户，包括建筑师、设计师、承包商、经销商、采购团队、项目业主及其他商业合作伙伴。使用本网站或向我们提供信息，即表示您知悉我们将按照本隐私政策处理相关信息。
1. 我们是谁
公司名称：Guangdong Liyin Acoustics Technology Co., Ltd.
地址：Room 401, Libao Decoration Center, No. 277 Baogang Road, Haizhu District, Guangzhou, China
电话 / WhatsApp：+86 185 6553 6590
在适用的数据保护法律框架下，对于通过本网站收集的个人信息，我们通常是决定其处理目的和处理方式的责任主体。
2. 我们收集的信息
2.1 您主动提供的信息
根据您与我们互动的方式，我们可能收集：
- 姓名、公司名称、职位、国家或地区；
- 电子邮箱、电话号码和 WhatsApp 号码；
- 感兴趣的产品、规格要求、采购数量、报价信息、样品需求及交货或收货地址；
- 项目信息，包括项目地址、应用场景、项目计划、技术要求和安装信息；
- 询盘、留言及往来通信中包含的其他信息；
- 您上传或发送给我们的文件，例如设计文件、图纸、规格文件、公司资料、项目材料和照片；以及
- 我们与您之间的通信记录和业务关系记录。
请只提供与询盘有关的必要信息。除非项目确有需要、您已获得授权且提供行为适当，否则请勿发送敏感个人信息、密码、金融账户凭证或属于他人的保密信息。
2.2 自动收集的信息
当您使用本网站时，我们的服务器和经批准的服务提供商可能自动收集以下技术和使用信息：
- 互联网协议地址（IP 地址）；
- 浏览器类型、设备类型、操作系统和语言设置；
- 来源页面、访问的页面、点击的链接及访问日期和时间；
- 根据 IP 地址推断的大致位置；
- Cookie 标识符和类似的在线标识符；以及
- 安全、诊断、错误和反垃圾信息。
2.3 从业务联系人处获得的信息
在商业活动中，您的雇主、同事、经销商、项目合作方或其他经授权的联系人可能向我们提供您的商务联系信息，或将您加入项目通信。我们只会将这些信息用于相关业务目的以及适用法律允许的其他目的。
3. 我们如何使用个人信息
我们可能将个人信息用于：
- 回复询盘，并就产品、项目、样品和报价进行沟通；
- 评估项目要求，并推荐适合的声学产品或解决方案；
- 准备样品、图纸、规格文件、报价、合同及相关资料；
- 安排生产、质量控制、包装、运输、报关支持和交付；
- 提供客户服务、技术支持和售后服务；
- 在客户关系管理系统中管理客户和项目记录；
- 改进网站、产品、沟通方式和业务运营；
- 衡量网站使用情况，并在法律允许时评估营销效果；
- 预防垃圾信息、欺诈、滥用、安全事件以及其他有害或违法活动；
- 履行法律、会计、税务、海关、监管和合同义务；
- 提出、行使或维护法律权利；以及
- 按照下文说明发送产品更新、展会邀请、公司动态或其他营销信息。
4. 业务及营销通信
我们可能通过电子邮件、电话或 WhatsApp 跟进询盘，并在适用法律允许的情况下发送相关产品信息、展会邀请或推广信息。如果适用法律要求我们在发送特定营销通信前取得同意，我们将事先征求您的同意。
您可以随时使用消息中提供的退订方式、直接回复并提出退订要求，或发送电子邮件至 sales@leeyinacoustic.com，停止接收营销信息。我们将停止相关营销通信，并可能在拒绝营销名单中保留有限的联系信息，以便持续尊重您的选择。
退订营销信息不会阻止我们向您发送与正在进行的询盘、报价、订单、运输、质保、客户服务请求或其他业务关系有关的必要信息。
5. Cookie 及类似技术
我们使用或可能在未来使用 Cookie 及类似技术，以运行网站、记住设置、保护表单、防止垃圾信息、了解网站性能、衡量访问活动以及支持广告或营销活动。
这些技术可能包括：
- 严格必要技术：用于网站运行、安全、表单和网络管理；
- 功能技术：用于记住设置或改善网站功能；
- 分析技术：用于帮助我们了解访客如何使用网站；以及
- 广告或营销技术：用于衡量营销活动或提供更相关的通信。
在法律要求的情况下，非必要的分析或营销技术只会在您通过 Cookie 同意工具作出选择后启用。您也可以通过浏览器设置管理或删除 Cookie。屏蔽某些 Cookie 可能影响部分网站功能。
6. 我们如何共享个人信息
我们不会出售或出租个人信息。仅在合理必要的情况下，我们可能向以下类别的接收方披露信息：
- 根据工作需要获得授权的员工、销售代表和关联业务团队；
- 网站托管、云存储、网络安全、网站维护、电子邮件、通信和客户关系管理服务提供商；
- 在相关服务已启用且法律允许的情况下，向分析、广告或营销服务提供商披露；
- 参与完成请求的供应商、检测机构、样品提供方、生产合作方和质量控制服务方；
- 货运代理、承运人、物流公司、报关代理、保险机构和配送合作方；
- 法律、会计、审计和合规等专业顾问；
- 在法律要求或允许的情况下，向政府、监管、海关、税务、执法、司法或其他有权机关披露；以及
- 在拟议或已完成的合并、收购、融资、重组或全部或部分业务转让中，向买方、投资人或继受方披露，但须采取适当的保密措施。
服务提供商只能为向我们提供服务或法律允许的其他目的处理信息。我们会采取合理措施，要求其承担适当的保密、安全和数据保护义务。
7. 跨境数据传输
Leeyin Acoustic 位于中国，并为多个国家的客户提供服务。来自中国境外访客和业务联系人的信息，可能会通过我们的客户关系管理系统传输至中国、存储在中国并由我们在中国的授权人员处理。部分服务提供商也可能在其运营所在的其他国家处理信息。
不同国家的数据保护规则可能存在差异。如果适用法律对跨境传输要求采取额外保护措施、提供额外通知、签署合同或取得同意，我们将采取合理措施履行相关要求。
8. 信息保存期限
一般情况下，询盘、联系方式、项目和客户信息将在最后一次有效互动或完成收集目的后保存不超过24个月。
上传的设计文件、公司资料、项目地址、照片及类似材料通常保存不超过24个月；但如果相关材料属于正在进行的报价、合同、生产订单、质保、争议或持续客户关系的一部分，则可能保存更长时间。
为遵守法律、税务、海关、会计、质保、合同、记录保存或争议解决义务，我们可能在合理必要的期限内继续保留部分信息。为了持续执行您的营销退订选择，我们也可能在拒绝营销名单中保留有限的信息。
当信息不再需要时，我们将采取合理措施删除、匿名化或安全隔离相关信息。
9. 信息安全
我们采取合理的管理、技术和组织措施，以防止个人信息遭到未经授权的访问、披露、修改、丢失、滥用或破坏。这些措施可能包括访问控制、安全连接、账户保护、备份、系统监控及限制项目文件访问权限。
任何网站、传输方式或存储系统都无法保证绝对安全。发送保密项目文件时，请您采取适当的谨慎措施，并确保您有权提供上传文件中包含的全部信息。
10. 您的隐私权利和选择
根据适用法律及相关例外规定，您可以请求：
- 了解我们是否处理您的个人信息并申请访问；
- 更正不准确或不完整的信息；
- 删除不再需要的个人信息；
- 在处理基于同意的情况下撤回同意；
- 反对或退出直接营销；
- 限制某些处理活动；
- 在适用情况下，以常用格式获取您所提供信息的副本；以及
- 向适当的数据保护或监管机构提出投诉。
如需提出请求，请以“Privacy Request”为邮件主题发送至 sales@leeyinacoustic.com，并说明您的请求及所涉及的信息或互动。为保护个人信息，我们可能在处理请求前核实您的身份或授权。
上述权利并非在所有情况下均为绝对权利。为履行法律义务、合同、信息安全、反欺诈、记录保存或提出、行使和维护法律权利，我们可能依法保留或继续处理部分信息。在适用法律要求的情况下，我们会说明处理结果。
11. 第三方网站及通信平台
本网站可能包含指向 WhatsApp、社交媒体平台、地图服务、视频平台或其他第三方网站的链接。使用这些服务时，第三方可能根据其自身的隐私政策和条款独立收集和处理信息。对于不受我们控制的第三方网站或服务的隐私做法，我们不承担责任。
12. 不进行产生法律或类似重大影响的自动化决定
目前，我们不会仅基于自动化处理，使用通过本网站收集的信息作出对个人产生法律影响或类似重大影响的决定。
13. 未成年人隐私
本网站面向企业用户，不以18岁以下的未成年人为目标。我们不会故意收集未成年人的个人信息。如果您认为未成年人向我们提供了个人信息，请联系我们，我们将进行核查并在适当情况下予以删除。
14. 本隐私政策的更新
我们可能根据网站、业务实践、技术或法律义务的变化更新本隐私政策。修订版本将在本页面发布，并更新生效日期。如有重大变化，我们也可能通过额外通知予以说明。
15. 联系我们
如果您对本隐私政策或我们处理个人信息的方式有任何疑问、意见或请求，请联系：
Guangdong Liyin Acoustics Technology Co., Ltd.
Room 401, Libao Decoration Center
No. 277 Baogang Road, Haizhu District
Guangzhou, China
电子邮箱：sales@leeyinacoustic.com
电话 / WhatsApp：+86 185 6553 6590